Pre-sales service provided by pipe cap manufacturers to customers
Cap manufacturers mainly provide customers with product samples and other information, timely answer customers' questions, according to product characteristics and design requirements to provide customers with excellent product solutions; Keep close contact with the project designers, keep long-term cooperation and communication with the users, provide advanced technology and equipment for customer service.
Cap manufacturers in the sale of services
We guarantee that the pipe cap products will be delivered in time after the product purchase and sales contract is signed, and the documents will be delivered to the customer in time. After the pipe cap products are delivered to the designated place by the customer, the customer and the relevant personnel of our factory will jointly inspect the products. If any product shortage or quality problem is found, we guarantee to deal with it in time.
In the use of pipe cap products, our company provides technical consulting services on time.
Actively cooperate with user department and installation unit for product acceptance.
After sales service for pipe cap products
Our company will guarantee the quality of products in accordance with the requirements of the bidding documents.
To ensure that the products are made after the acceptance certificate is signed by both representatives in the contract. During the warranty period, due to the quality of products, personnel operation and other reasons (except irresistible reasons) caused by the damage of the products provided by our company, our company will be free to repair and replace. And lifelong free of charge to the owners of the use of unit personnel training.
When the products have problems outside the warranty period, our company will charge the cost of repairing and replacing the products.
Our company will give timely reply to the relevant product problems encountered by users in the actual use.