Cap manufacturers are committed to customer servic

Cap manufacturers are committed to customer service  

 Pre-sale service commitment of tube cap:

Cap manufacturers provide users with product samples and other information, 24 hours for users to answer the questions raised by the owners, according to the product characteristics and design requirements for the owners to provide optimized product solutions;  Keep close contact with the project designers, maintain long-term cooperation and communication with users, and provide various technical consulting services.

Cap manufacturers to provide customers with sales services

It is guaranteed that the pipe cap products will be supplied in time after the product purchase and sales contract is signed, and the documents will reach the owner safely in time. After the products arrive at the place designated by the owner, the owner and the relevant personnel of our factory will jointly inspect the products. If any product shortage or quality problem is found, our company will guarantee to deal with it in time.

Cap manufacturers in the use phase, our company 24 hours to provide you with technical consulting services.  Actively cooperate with user department and installation unit for product acceptance.

After-sales service commitment of pipe cap products

Our company will guarantee the quality of products according to the requirements of users.

The warranty period is 12 months from the date of signing the acceptance certificate by the representatives of both parties.  During the warranty period, due to the quality of products, personnel operation and other reasons (except irresistible reasons) caused by the damage of the products provided by our company, our company will be free to repair and replace.  And lifelong free of charge to the owners of the use of unit personnel training.

Beyond the warranty period, when the product has problems, our company will charge the cost of repair and replacement of the product.

To the user in the actual use of the relevant product problems encountered, my company will be 24 hours for you to reply.

When there is a problem with the product, our technical staff will make a response within 1 hour after receiving the notice, and arrive at the site within 24 hours.